FAQ

When will my order be delivered?

After order confirmation you will receive a text when the driver is on his way.We have drivers ready throughout the day. If you have confirmed your order before 5:45pm , you will have your order on the same day or they will be delivered the next day after 5:45pm.
We are open 7 days a week.

What payment methods are accepted at Vapeon-yeg.com?

We currently accept the following : Visa, Mastercard and email money transfer.

How much is delivery ?

A flat fee of $7.95 to deliver to anywhere in the city of Edmonton

What if I do not like my juice , can I have a refund ?

Due to sanitary concerns, all SALES ARE FINAL. We understand that it is hard to buy a bottle of juice before trying. We encourage everybody to write reviews to share your experience with others.

I didn't receive what I ordered , what can I do ?

Sometimes we will make mistakes but not to worry we will make it right! Just send us an email with: your order number and description of what was wrong and we will respond with further instructions

Can I order juice to my work?

Yes! Leave your instructions in the order notes and we will do our best to accommodate.

What if I live in an apartment?

We will give you a call or text, letting you know when are at your location and you can meet the driver at the door.

Can I schedule my delivery for a later time in the day?

Yes! Just add your directions in the order notes and we will do our best to accomodate!

You don't have my favorite juice , can I request you bring something in?

Yes! Click the request link in the footer section of our site under “Requests”

Do you deliver outside Edmonton?

YES we do! We will send your package out through Canada Post . Free shipping applies on orders over $100

FREQUENTLY ASKED QUESTIONS. Please read before sending us a message.